फा.सं / FILE NO: A-33085/1/2014 –ISTM (WCS)                                                          

भारत सरकार / GOVERNMENT OF INDIA

सचिवालय प्रशिक्षण तथा प्रबन्ध संस्थान

INSTITUTE OF SECRETARIAT TRAINING & MANAGEMENT

(आईएसओ 9001:2008 संस्था / AN ISO 9001:2008 INSTITUTION)

कार्मिक एवं प्रशिक्षण विभाग / DEPARTMENT OF PERSONNEL & TRAINING

प्रशासनिक ब्लाक, ज.ने.वि. परिसर (पुराना) / ADMINISTRATIVE BLOCK, JNU CAMPUS (OLD),

ओलोफ पाल्मे मार्ग, नई दिल्ली - 110067/ OLOF PALME MARG, NEW DELHI – 110067

दूरभाष / TELEPHONE – 011-26105592;     टेलीफैक्स / FAX – 011-26104183

                                                                                                  दिनांक / Date: 24th Oct., 2014

To

 

1.      All Ministries/Departments of Govt. of India

  1. All Attached & Subordinate Offices of Govt. of India.
  2. Secretary, Union Public Service Commission
  3. Secretary, Election Commission
  4. Comptroller and Auditor General of India 

 

Subject:-     Training Circular for the Workshop on Communication Skills from  19 - 20 January, 2015.

 

Sir/Madam,

 

                        The Institute of Secretariat Training and Management will be conducting two 2- days Workshop on Communication Skills” from 19 - 20 January, 2014 for supervisory officers.

 

2.         Details of the Workshop, eligibility requirements and facilities available are given at Annexure-I. Nomination form for the course may be filled online at www.istm.gov.in/home/online-nomiation form. It may kindly be noted that it is mandatory to fill form online. Hard Copies of the nomination forms of eligible officers duly countersigned by the sponsoring authority may please be forwarded latest by 19.12.2014.

 

3.         Only those officers, whose candidature is confirmed by the acceptance letter posted on the website of this Institute, may be relieved for the course.  If the name of the officer/official is not mentioned in that acceptance letter, it may be presumed that it has not been possible to accept the candidature of the person concerned.

 

Yours faithfully,

Signature not Available!  

( H Govind)

Deputy Director &

Course Director

                                                                                                                                                Email:- govind.h13@nic.in

Encl: Annexure I

 

 

 

 

 

ANNEXURE-I

 

Workshop on Communication Skills for Supervisory officers

 

AIM OF THE WORKSHOP

 

To expose the participants to various important facets of communication.

 

OBJECTIVES

 

At the end of the workshop, the participants will be able to have clarification on :-

·         Effective communication skills

·         Necessity of developing rapport with various functionaries.

·         Know about communication breakdown, importance of listening and presentation.

 

BROAD CONTENTS OF THE COURSE

 

·         Role of Communication in Organisation.

·         Modes of communication

·         Importance of Feed Back

·         Interpersonal Communication

 

METHODOLOGY

 

Group discussion, Problem Solving Exercises, case studies etc.(all participants are requested to bring specific  cases with them for discussion)

 

TARGET GROUP

 

Supervisory Officers

 

COURSE CAPACITY: 30

 

LAST DATE FOR RECEIPT OF NOMINATIONS:                                                 19th Dec. 2014