F.No.A.33019/02/2015-ISTM

  भारत सरकार / GOVERNMENT OF INDIA

  सचिवालय प्रशिक्षण तथा प्रबन्ध संस्थान

        INSTITUTE OF SECRETARIAT TRAINING & MANAGEMENT

       (आईएसओ 9001:2008 संस्था / AN ISO 9001:2008 INSTITUTION)

     (कार्मिक एवं प्रशिक्षण विभाग / DEPARTMENT OF PERSONNEL & TRAINING)

      प्रशासनिक ब्लाक.ने.विपरिसर(पुराना) / ADMINISTRATIVE BLOCK, JNU CAMPUS (OLD),

     ओलोफ पाल्मे मार्गनई दिल्ली - 110067/ OLOF PALME MARG, NEW DELHI – 110067

       दूरभाष / TELEPHONE – 011-26177058;     टेलीफैक्स / FAX – 011-26104183

 

  दिनांक / Date:     8th June, 2015 

To,

State Tourism Development Corporations/

Government undertakings

 

 Subject:  Invitation of Bids for Package Study Tour for the Participants of Assistant (DR) – Group No. 229 to 232 undergoing training in ISTM - reg.

 

Sir,

 

Institute of Secretariat Training & Management (ISTM) is an Attached Office under the Department of Personnel & Training, Government of India.  It conducts various training programmes in which taking participants on Study Tour is a regular component.  One such training programme for Assistant (DR) – Group Nos. 229 to 232 is being held from 18th May to 10th July, 2015 with 290 participants. These participants are scheduled to be taken for study tour from 20.6.2015 to 28.6.2015 and from 22.6.2015 to 30.6.2015 in two groups of 145 participants in each, led by Faculty Members from ISTM.

 

2.     TOUR ITINERARY: The participants under the leadership of four faculty members of this Institute will undertake a Study Tour in Four Groups, viz.,  A,B, C & D in the Delhi - Jaipur- Bharatpur – Gwalior –Orcha / Shivpuri – Agra - Delhi Sector as per the following itinerary:

 

Date /Day for Groups

A & B

Time

Event

Date /Day

for Groups

C & D

 

20-6-2015

Saturday

1400hrs

Pickup time for tour operator

22-6-2015

Monday

1430 hrs

Departure from ISTM  to Jaipur – Refreshments en-route

2000 hrs

Arrival at Jaipur – Attachment with NGO (boarding & lodging arranged by NGO)

 

21-6-2015

Sunday

Full day

Attachment with NGO at Jaipur

(boarding & lodging by NGO)

only transport for local movement to be provided by the Tour Operator

23-6-2015

Tuesday

 

22-6-2015

Monday

 

 

Morning

to

Afternoon

Attachment with NGO at Jaipur

(breakfast & Lunch by NGO)

only transport for local movement to be provided by the Tour Operator

24-6-2015

Wednesday

 

 

1400 hrs

Check –in the hotel arranged by Tour operator

1500 hrs

Visit to Hawa Mahal, City Palace, Jantar Mantar, etc*. Evening Tea,

Visit to and Dinner at Chowkidani**

2100 hrs

Overnight Stay – arranged by Tour Operator

23-6-2015

Tuesday

0800 hrs

Visit to Jal Mahal, Amer Fort, Jaigarh Fort, etc.*

Lunch

25-6-2015

Thursday

1300 hrs

Departure to Bharatpur, Overnight Stay & Dinner arranged by Tour Operator

24-6-2015

Wednesday

 

0600 hrs

Visit to Bird Sanctuary **

26-6-2015

Friday

 

0900 hrs

Check out after Breakfast and proceed to Gwalior

Check in hotel, lunch, visit Gwalior Fort, Scindia Palace, Saas Bahu Ka Mandir, Tansen Tomb and Sound & Light Show and cultural programme

Overnight Stay arranged by Tour Operator

 

 

Group A / C

Group B / D

 

25-6-2015

Thursday

0830 hrs

After breakfast – Departure to Orchha visit Jahangir Fort, Chhatris, Rafting** and Ram Temple

Overnight Stay 

Checkout from Hotel after breakfast and proceed to Shivpuri  visit Chhatris, Lake and Evening park, Overnight stay

27-6-2015

Saturday

 

26-6-2015

Friday

0830 hrs

Checkout from Hotel after breakfast and proceed to Shivpuri  visit Chhatris, Lake and Evening park, round

Overnight stay

After breakfast – Departure to Orchha visit Jahangir Fort, Chhatris, Rafting** and Ram Temple

Overnight Stay

28-6-2015

Sunday

 

27-6-2015

Saturday

0830 hrs

Checkout from Hotel after breakfast and proceed to Agra

Lunch, tea & refreshments en-route

29-6-2015

Monday

1600 hrs

Check-in accommodation arranged by Tour Operator

1700 hrs

Arrival at Agra, Shopping/free time, Sound and Light Show**, Dinner arranged by Tour Operator

28-6-2015

Sunday

0800 hrs

Local sightseeing* after breakfast

Visit Agra Fort**, Taj Mahal**

30-6-2015

Tuesday

1400 hrs

Checkout from Hotel after lunch and proceed back to Delhi (ISTM)

tea & refreshments and Dinner en-route

 

* Local visits will include visit to places in and around the place i.e. get away trips to place(s) of Tourism Interest in nearby areas and ASI sites.

 

** To be arranged & cost borne by the Tour Operator

Note: Bottled safe drinking water (two litres per pax per day to be made available by the Tour Operator during travel.

3.           MODE OF TRANSPORT :  The bus should have 2X2 push back seats with Air Conditioner (With separate engine for AC such as in a Volvo bus, with Video and PA system).

4.         You are requested to submit your quotation/bid/tender for undertaking the Study Tour for the participants as indicated in para-1/above in a sealed cover, quoting the price per pax as a package tour inclusive of all taxes, latest by 11.30 AM on 15.06.2015. The bids shall be opened in the presence of the representatives of the bidders at 12.00 Noon on the same date i.e. on 15.06.2015Terms and conditions, which form part of this tender document and study tour, are placed at Annexure to this tender document.

Yours faithfully, 

                                                                          Signature not Available!    

(U. S. Chattopadhyay)

Deputy Director & Course Director

 

          

 

Encl.: Annexure


 

Annexure

Terms and conditions for tenders

The “study-tour” to be conducted for trainee officers of ISTM is an off-campus training programme, using “Field Visit” methodology.  The tour operator needs to keep this in mind while making arrangements.  Objectives of study-tour are given below:-

a.    To understand India’s cultural heritage and Arts.

b.    To experience environment and wild life conservation.

c.    To observe the development activities taken up in villages including tribal areas

d.   To expose the trainees to research and development work being done by Public Sector Undertaking and mega projects. 

e.   To develop team spirit, time management, management of crisis and adaptability to various odd situations.

 

1.1        The thrust of the study-tour as an off-campus programme is, therefore, to help all participants to learn from their movements from one place to another, starting from the location of the NGO in Jaipur and returning to New Delhi after conducting the Study Tour.  The logistic arrangements for conducting the study-tour is to be made keeping in view the objectives mentioned above.  The arrangements are to be made in such a way as to allow flexibilities, so as to adjust the requirements as indicated in the objectives.

 

1.2        Who is eligible to apply?

 

           State Tourism Development Corporations/Government undertakings.

 

1.3        What all is to be included in the tour package ?

 

            The package tour cost should include everything viz., all kinds of end to end travel costs, cost of the tour escort for the entire duration of the study visit, bed tea,Morning/evening tea, food, snacks, drinks, beverages, bottled safe drinking water (two litres per pax per day) including those provided during travel/en-route, stay/accommodation in a three star deluxe hotel/resort or any other hotel with equivalent facilities in the main area from safety and hygiene point of view, entry fee, guide & sightseeing boat charges, excursion charges, cultural evenings etc. The cost of cancellations of tickets, vehicles, hotel rooms, etc. will also be borne by the Tour Operator within the package tour cost.

          Accommodation for participants would be on twin sharing basis except in case of member of faculty and odd number of male/female participants where single room accommodation is to be provided.

          Feasibility with regard to availability of accommodation, etc. may be examined before submitting the bid.


1.4        What are the modes of transport?

a)         BY AIR : Not Applicable

b)         BY TRAIN:  Not Applicable

c)         BY BOAT:         As and when services of a ferry boat may be required while on study-tour, exclusive boat may be hired depending on the size of the group. 

d)         BY ROAD:       

                              i.        The bus should have 2X2 push back seats with Air Conditioner (With separate engine for AC such as in a Volvo bus, with Video and PA system);

                            ii.        Where journey by bus is not considered appropriate, the tour operator can hire an MMVs (such as Tempo Traveller) or MUVs (such as Innova), with not more than 9 and 5 guests respectively are made to sit in each vehicle.

                           iii.        In long Journey (more than 8 hours) one Driver and one Co-Driver are to be provided with one Khalasi/Helper.

                           iv.        The vehicle should not be more than 2 years old or it should not have run for more than 75,000 kilometres, whichever is the minimum.

1.5        What is to be done in case of breakdown of vehicle?

Alternative vehicle arrangements of similar quality must be made in case of breakdown of vehicle. If, due to breakdown of the vehicle, the itinerary of the tour is disturbed or visit to the Projects/ PSU etc is not carried out, a penalty of not more than 5% will be levied.

1.6        What is to be done in case of illness or mishap?

In case of any illness or mishap, local treatment and safe transportation back to Delhi (whenever it happens or as decided by faculty member of ISTM) would be the responsibility of the tour operator within the estimates submitted by the tour operator for the package tour.

1.7        Other terms and conditions :

1.         The participants and faculty members should be covered by Travel Insurance for the entire duration of the study visit.

2.         Early check-in and late check-out at hotels are to be taken care of by the tour operator within the scope of package tour itself (depending on the travel schedule).

3.         All accommodation should have high standards of hygiene and cleanliness and should commensurate with the status of trainee civil servants. 

4.         As far as serving of food is concerned, it should be in buffet system only. Hotels/restaurants are to be instructed to serve sumptuous vegetarian and non-vegetarian food in ample variety (number of dishes) and quantity which should not be repeated during the tour period. The tour operator shall also be responsible for the quality of food served including the hygienic conditions under which it has been cooked, and therefore, should be careful in his selection.

4.         To help the accompanying faculty members in logistics and other arrangements, an experienced official of the tour operator (not of an outsourcing partner), who is empowered to take decisions in contingency, shall accompany the group as an escort. He will travel with the group and stay in the same premises where the participants are being lodged.

5.         The tour operator shall arrange for bonfire at least once during the Study Visit, the cost of which shall be included in the estimate of package tour.

6.         The tender in the bid document should declare that “All the terms and conditions mentioned in the tender calling letter are acceptable”.  Also, the bid document should not contain any additional terms and additions other than those specified in this document.  The bids without the declaration or having any additional terms and conditions (Conditional bids) would be summarily rejected.

7.         Once the bid is accepted, the Tour Operator cannot refuse to organise the Tour programme on any grounds. In such a scenario, the Tour Operator is liable to be blacklisted by ISTM for all future programmes.

1.8      ADVANCE AMOUNT:

State Government tourism entities will be paid 40% of the total cost as advance. The rest of the amount due and the amount in respect of the Course Director shall be paid after the completion of the Study Tour on submission of final bills to ISTM.        

1.9     PENALTY CLAUSE

A penalty of not more than 25% of the total cost can be levied on the tour operator or the tour operator may be debarred, if any of the conditions mentioned in the above paragraphs are not complied with. To substantiate the penalty claim, the feedback of the participants shall be relied upon along with the observations of the Course Director.  The decision of the Director, ISTM shall be final and binding in this regard.  Any legal dispute shall be settled in the Court of Delhi. 

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