फा.सं / FILE NO:A-33020/14/2016-ISTM

भारत सरकार / GOVERNMENT OF INDIA

सचिवालय प्रशिक्षण तथा प्रबन्ध संस्थान

INSTITUTE OF SECRETARIAT TRAINING & MANAGEMENT

(आईएसओ 9001:2008 संस्था / AN ISO 9001:2008 INSTITUTION)

कार्मिक एवं प्रशिक्षण विभाग / DEPARTMENT OF PERSONNEL & TRAINING

प्रशासनिक ब्लाक.ने.विपरिसर (पुराना) / ADMINISTRATIVE BLOCK, JNU CAMPUS (OLD),

ओलोफ पाल्मे मार्गनई दिल्ली - 110067/ OLOF PALME MARG, NEW DELHI – 110067

दूरभाष / TELEPHONE – 011-26185313;  / FAX – 011-26104183

 

Dated: 13th February, 2017

 To,

 

All Central and State Government Tourism Development Corporations/ Private Tour Agencies having sufficient experience in conducting study tour for government offices.

  

Subject:    NGO attachment cum Study Visit from 27.02.2017 to 04.03.2017 in the Sector Delhi- Ahmedabad - Udaipur – Ajmer - Delhi for Participants of 71st  Level “A” course of CSS officers – Inviting of Tenders.

 Madam/Sir,    

 

 This Institute is entrusted with the responsibility of imparting training to Central Government Officers at various levels. NGO attachment cum study tour is one of the mandatory components of the training programme. The 71st Level “A” training programme of CSS officers has commenced on 13th February, 2016 in which participants are taking training in ISTM. In the NGO attachment cum Study tour the participants are taken for visits outside Delhi to experience the historical and cultural heritage, working of Central/State Government projects/schemes and institutions of the areas visited and for giving exposure to work done by the private NGOs in the service of humanity, community, society and thus to the nation.

 

2.       It has been decided to conduct a NGO attachment cum Study Visit for this batch of participants during the period 27th to 04th March, 2017 in the sector Delhi- Ahmedabd – Udaipur - Delhi. The group, which is consisting of 28 (Approx.) participants, will be led by a faculty member. This Notice Inviting Tender (NIT) is for providing the services as mentioned in the succeeding paragraphs. 

 

3.         Important terms and conditions:

 

3.1       The NGO attachment cum “study Visit” to be conducted for trainee officers of ISTM is an off-campus training programme, using “Field Visit” methodology. The tour Operator needs to keep this in mind while making arrangements. The objectives of study-tour are given below:

 

a.    To understand India’s cultural heritage and art by the participants.

b.    To experience environment and wild life conservation.

c.    To observe the developmental activities taken up in villages including tribal areas

d.    To expose the trainees to research and development work being done by Public Sector Undertaking and mega projects.

e.    To develop team spirit, time management, management of crisis and adaptability to various adverse situations.

 

3.2       The thrust of the study Visit as the off-campus programme is, therefore, to help all participants to learn from their movements from one place to another, starting from ISTM and returning to ISTM. The logistical arrangements for conducting the study-tour is to be made keeping in view the objectives mentioned above. The arrangements are to be made in such a way as to allow flexibilities for adjusting the requirements as indicated in the objectives. The Tour Itinerary is as below:

           .

 

Date

Departure

Arrival

Mode of journey 

 

27.02.2017

(Monday)

New Delhi Railway Station

(19.55 hrs.)

 

12958- ADI SJ

Rajdhani Exp.

(By IInd A.C.)

[Train ticket -booked by the Tour Operator]

 

28.02.2017

(Tuesday)

 

Ahmedabad

(9.40 A.M.)

 

28th  February,  2017

                    NGO ATTACHMENT-   Gujarat Vidyapeeth,

  [Pickup from Ahmedabad Railway station, boarding/ lodging to be done by NGO]

 

     01.03.2017

(Wednesday)

8.00 A.M. (Breakfast with NGO)

Visit to Lothal

1.00 P.M. Lunch

2.00 P.M. Departure for Udaipur

 

 

By bus

(260 Kms.)

 

[To be taken over by Tour Operator from 8.00 A.M.]

 11.00 A.M. & 4.00 P.M. Tea & Snacks

[check in - Hotel  at Udaipur 9.00 P.M. Dinner]

 

02.03.2017

(Thursday)

Local Visits

City Palace, Nathdwra Temple, Haldi Ghati, Jagdish Temple, Summer Palace/Sunset Point

Boating at  Pichola  Lake

Shilp Gram (Museum & Culture)

 

03.03.2017

(Friday)

Udaipur

(8.00 A.M. Breakfast)

Local Visit

1.00 P.M. Lunch

1.30 P.M.  Departure to Ajmer

          5.30 P.M. Puskar Lake,

Brahma Temple,

 

8.00 P.M. Ajmer

By bus

(270 Kms.)

 

 

 

11.00 A.M. & 4.00 P.M. Tea & Snacks

[check in - Hotel  at Ajmer 8.30 P.M. Dinner]

 

By bus

200 Kms.

 

04.03.2017

(Saturday)

Ajmer

(08.00 A.M –Breakfast)

 (15.45 hrs.)

 (1.00 P.M.-Lunch)

Departure for Railway Station

 New Delhi

(22.40 hrs)

12016 – AJMER SHTBDI

CLASS: CC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Train tickets for AC-II tier shall be provided by Tour Agency.

 

 5.       Central / State Tourism Development Corporations private tour operators who are interested and have sufficient experience in conducing study tour of govt. officers are requested to submit their proposal to the undersigned by 20-02-2017 by 10.00 AM. The bids will be opened at 10.30 AM on the same day. The details are as under;

 

   5.1

Name of the Tour

:

71st level A” Training Programme of CSS officers.

Duration of the tour

:

27th February, 2017 Evening to 04th March, 2017

(including Departure day and arrival day)

Number of persons

:

(28) + 1 Course Director( approximately as on date)

Location

:

Delhi- Ahmedabad – Udaipur – Ajmer - Delhi 

Hotel category

:

Three star deluxe hotel/resort or any other hotel with equivalent facilities

Rooms required

:

On twin sharing basis# + single accommodation for Course Director and single participant.

Hotels options

:

As above.

 

# In case of odd number of participants (Male/Female) 1 or 2 single rooms will be provided to the participants.

 

Note:  All entry fee, parking, local transport, guide charges, on way food in train / bus etc., to be borne by the Tour Operator during the entire tour.

 

6.       MODE OF TRANSPORT:

 

1 (A) BY ROAD: -As far as possible and keeping in view the size of the group, single vehicle (BUS) shall have to be provided with the following conditions:

 

A. The bus should have 2X2 push back seats with Air Conditioner (With separate engine for AC such as in a Volvo bus, with Video and PA system);

B.   Where journey by bus is not considered appropriate, the tour operator can hire an MMVs (such as Tempo Traveler) or MUVs (such as Innova), with not more than 9 and 5 guests respectively are made to sit in each vehicle.

C.      In long Journey (more than 8 hours) one Driver and one Co-Driver are to be provided with one Khalasi/Helper.

D.     The vehicle should not be more than 2 years old or it should not have run for more than one lakh kilometers, whichever is the minimum.

E.      The vehicle should have complete documents.

D.      Driver with sufficient experience and valid license. 

 

2.                SUVs may be arranged for short journey where bus Journey is not possible. 

  

ALTERNATIVE VEHICLE ARRANGEMENTS OF SIMILAR QUALITY MUST BE MADE IN CASE OF BREAKDOWN OF VEHICLE

If, due to breakdown of the vehicle, the itinerary of the tour is disturbed or visit to the Projects/ PSU etc. is not carried out, a penalty of not more than 5% of the total cost shall be deducted from the tour cost, in addition to the penalty mentioned at Para (1.8) of these terms and conditions.

  

7.     OTHER REQUIREMENT:

 

7.1    Accommodation for participants would be on twin sharing basis except in case of accompanying faculty and odd number of male/ female participants where single room accommodation is to be provided. Feasibility with regard to availability of accommodation, etc. may be examined before submitting the bid.

 

7.2    The package tour cost should include everything, viz., all kinds of end to end travel costs, and cost of the tour escort / guide for the entire duration of the study visit.  It should also include all costs of boarding (bed tea, breakfast, lunch, evening tea with snacks, drinks, beverages, bottled mineral water (in sufficient quantity and variety) including those provided during travel/ en-route, stay. Stay is to be arranged in a hotel in the main area (Three Star Deluxe Hotel/ Resort or equivalent or higher).   

 

7.3    As far as serving of food is concerned, it should be in buffet system only. Hotels/ restaurants are to be instructed to serve sumptuous vegetarian and non-vegetarian food in ample variety (number of dishes) and quantity which should not be repeated during the tour period. The tour operator shall also be responsible for the quality of food served including the hygienic conditions under which it has been cooked, and therefore, should be careful in his selection.

 

7.4.     Early check-in and late check-out at hotels are to be taken care of by the tour operator within the scope of package tour itself (depending on the travel schedule). All accommodations should have high standards of hygiene and cleanliness and should commensurate with the status of civil servants. 

 

7.5    In case of any illness or mishap, local treatment and safe transportation back to Delhi (whenever it happens or as decided by accompanying faculty) would be the responsibility of the tour operator within the estimates submitted by the tour operator for the package tour.

 

 

 

 

7. 6 To help the accompanying faculty in logistics and other arrangements, an experienced official of the tour operator (not of an outsourcing partner), who is empowered to take decisions in contingency, shall accompany the group as an escort. He will travel with the group and stay in the same premises where the participants are being lodged.

 

7.7    The tour operator shall arrange for one bonfire, where provision for PA system should be made, and one cultural evening to show case the local cultural and art, etc. cost of which shall be included in the estimate of package tour.

 

7.8    The tender in the bid document should declare that “All the terms and conditions mentioned in the tender calling letter are acceptable”.  Also, the bid document should not contain any additional terms and additions other than those specified in this document.  The bids without the declaration or having any additional terms and conditions (Conditional bids) would be summarily rejected.

 

 8.      ADVANCE AMOUNT:

 

1.    Not more than 40% of the total costs can be granted as an advance, i.e., before the commencement of the tour, if the Tour Operator belongs to the private sector. The amount due for the Course Director shall be paid at the end of the course on submission of all bills by the tour operator.

2.    Costing should be for end to end service.

3.    Early check-in & late Check-out at Hotels to be taken care in the scope (depending on the travel schedule).

4.    Travel insurance comes under the scope of the work of services provider.

5.    Mineral water (minimum 2 litres per day of reputed brand like Bisleri, Aquafina) to be provided during transfers and sightseeing (on the Bus/Boat).

6.    Upgrades for rooms and business class should be included.

7.    Menu & Draft to be provided at time of RFQ Submission – Course Director Reserves a right to change the MENU at any point.     

 

 9.     BIDDER ELIGIBILITY CRITERIA

 

          All Central /State Government Tourism Development Corporations / private tour operators.

·         should have past sufficient experience of conducting similar tours and   submit copy of proof in support thereof.

 

 

 

 10.     PENALTY CLAUSE

 

If any of the terms and conditions contained in this document are not complied with, a penalty of maximum of 25% of the cost or debarment from future tendering or both can be imposed upon the tour operator. To substantiate the penalty claim, the feedback of the participants shall be relied upon with the observations of the Course Director. The decision of the Director, ISTM shall be final and binding in this regard. Any legal dispute shall be settled in the Courts of Delhi. 

 

11.     Proposals are invited for conducting a study tour of a group of approximately 40 officers + one (1) Course Director. The proposal shall include cost of accommodation on twin sharing basis, food (vegetarian & non-vegetarian), and drinking water two-time tea with snacks etc. at all places during the visit, as well as cost of local transport. The responsibility of the Tour Operator shall begin from receiving the participants at Gujarat Vidyapeeth Ahmedabad on 27-02-2017 afternoon 12.00 pm till the participants are reached to Delhi in night of 04-03-2017.

12.     You are requested to send proposals with itinerary as well as the cost per person as a package tour, in a sealed cover to Shri K. Shivaramakrishnan, Course Director (C) by 10:00 A.M of 20-02-2017 (Monday) in Room No. 212 Administrative Block. Proposals will be opened in the presence of representatives of tour operators at 10.30 AM on the same day in his room. Only successful bidder will be informed.    (Hindi version will follow)

 Yours faithfully,

Sd/- 

(K. Shivaramakrishnan)

Assistant Director & Course Director

Mob: 9868896850