फा.सं / FILE No.A-33031/1/2016-ISTM (L-III)

भारत सरकार / GOVERNMENT OF INDIA

सचिवालय प्रशिक्षण तथा प्रबन्ध संस्थान

INSTITUTE OF SECRETARIAT TRAINING & MANAGEMENT

(आईएसओ 9001:2008 संस्था / AN ISO 9001:2008 INSTITUTION)

कार्मिक एवं प्रशिक्षण विभाग / DEPARTMENT OF PERSONNEL & TRAINING

प्रशासनिक ब्लाक, .ने.वि. परिसर पुराना / ADMINISTRATIVE BLOCK, JNU CAMPUS (OLD),

ओलोफ पाल्मे मार्ग, नई दिल्ली - 110067/ OLOF PALME MARG, NEW DELHI – 110067

दूरभाष / TELEPHONE – 011-26185314;     टेलीफैक्स / FAX – 011-26104183

दिनांक / Date:  4th March, 2016

To

            All Tour Operators

 

Subject: Study Tour in Bengaluru- Mysore-Kabini- Bengaluru Sector for Participants of 19th Level-III Training Programme from 18th March, 2016 to 22nd March, 2016–invitation of quotation/bid/tender for package tour - reg.

 

Sir/ Madam,

 

             The Institute of Secretariat Training & Management (ISTM) is an Attached Office of the Department of Personnel & Training.  As part of the various training programmes conducted by ISTM, participants are taken on a study tour of 3-5 days.  One such training programme is 19th Level-III Training Programme for Private Secretaries of CSSS to be held from 14th March, 2016 to 01st April, 2016. Approximately, forty (40) officers are likely to participate in this training Programme. The number of participants may vary and the actual number will be known on the 14th March, 2016

2.         Proposals/bids are invited for conducting package Study Tour in the Bengaluru- Mysore- Kabini- Bangalore Sector for Participants of 19th Level-III Training Programme from 18th March, 2016 to 22nd March, 2016. The journey from New Delhi to Bengaluru will be undertaken on 18/03/2016 (Evening) by air and return journey from Bengaluru to New Delhi will be undertaken on 22/03/2016 (Evening) by air. Air Tickets will be procured separately by the ISTM. The study tour component will start from Bengaluru Airport at 8.00 PM on 18.03.2016 and will end at the Bengaluru Airport at 08.00 PM on 22.03.2016. However, in any kind of emergency – medical or otherwise, the responsibility of cancellation and rebooking of railway/air tickets shall be the responsibility of the tour operator.   

3.         Important terms and conditions:                      

3.1       The “Study Tour” to be conducted for Trainee Officers of ISTM is an off-campus training programme, using “Field Visit” methodology. The tour Operator needs to keep this in mind while making arrangements. The objectives of Study Tour are given below:

a.    To understand India’s cultural heritage and art.

b.    To experience environment and wild life conservation.

c.    To observe the developmental activities taken up in villages including tribal areas

d.    To expose the participants to research and development work being done by Public Sector Undertakings and public service institutions.

e.    To develop team spirit, time management, management, management of crisis and adaptability to various situations.

3.2          The thrust of the Study Tour as an off-campus programme is, therefore, to help all participants to learn from their movement from one place to another.  The logistical arrangements for conducting the Study Tour is to be made keeping in view the objectives mentioned above. The arrangements are to be made in such a way as to allow flexibilities for adjusting the requirements as indicated in the objectives.  

4.         TOUR ITINERARY: The participants under the leadership of a faculty/officer of this Institute will undertake a Study Tour as per the following details:-

 Date

Mode of Travel

Destination

Activity

18/03/2016 Friday

By Air*

Bengaluru

Arrival at Bengaluru Airport

18/03/2016   Friday

By Bus

Bengaluru

Pick up of the participants from Airport by Tour Operator;

Dinner and Night Stay at Bengaluru in Hotel arranged by the Tour Operator.

19/03/2016   Saturday

By Bus

Mysore

Breakfast and early check out; travel to Mysore for attachment with NGO (Swami Vivekananda Youth Movement, Mysore);

NGO Attachment on 19th (Full Day) and 20th March (till Lunch), 2016.

Bus arranged by the Tour Operator to be available  with the participants on these days as well.

20/03/2016   Sunday

By Bus

Mysore

Visit to Mysore Palace, Brindavan gardens, check in hotel arranged by the Tour operator – Dinner – night stay in Mysore.


21/03/2016 Monday

By Bus

Kabini Wildlife Sanctuary

Early morning visit to Chamundi hills – breakfast – proceed to Kabini Wildlife Sanctuary– Go for guided Jungle Safari and boat safari in Kabini backwaters.

Participants are to be properly briefed, giving best possible exposure of flora and fauna. Overnight stay at Kabini in hotel/resort.

22/03/2016 Tuesday

By Bus

Bengaluru

Check out after breakfast – proceed to Bangalore –visit of Srirangapattanam- Tipu’s palace, etc. - Lunch and snacks/tea enroute- Bangalore drive through/local visit, subject to availability of time.

Late evening dropping at Bengaluru Airport to board flight to Delhi.

* Airtickets will be procured  by ISTM separately.

Note: Arrangements for breakfast, lunch, snacks/tea/ coffee and dinner for all the participants on all the days except during stay with the NGO on 19th March, 2016 and 20th March, 2016 (upto Lunch),  to be made by the Tour operator as part of the package tour. 

5.         The details of tour in brief are as under:

5.1

Name of the Tour

:

19th  Level – ‘III’ Training Programme for CSSS Officers

Date of the tour

:

18/03/2016 (Evening) to  22/03/2016 (Late evening)

Number of persons

:

40 participants + 1 Course Director (approx). May vary upwards or downwards.

Location

:

Bengaluru- Mysore-Kabini- Bengaluru

Hotel category

:

Three star deluxe hotel/Resort or any other hotel with equivalent facilities

Rooms required

:

On twin sharing basis# + Single accommodation for Faculty

Hotels options

:

As above

# In case of odd number of participants (Male/Female) 1 or 2 single rooms will be provided to the participants.

6.         MODE OF TRANSPORT :

(i)  BY ROAD:- As far as possible and keeping in view the size of the group, single vehicle (BUS) have shall be provided with the following conditions: 

(a)  The Bus should have 2X2 push back seats with Air Conditioner (separate engine for air conditioning like Volvo buses) with video player and watching facility and PA system.

(b)  In long Journey, one Driver and one Co-Driver are to be provided with one Khalasi/Helper.

(c)  The vehicle should not be more than 2 years old or it should not have run for more than one lakh kilometres, whichever is the minimum.

(d) Alternative vehicle arrangements of similar quality must be made in case of breakdown of vehicle. If, the itinerary of the tour is disturbed or visit to the Projects/ PSU etc is not carried out due to breakdown of the vehicle, a penalty of not more than 5% of the total cost shall be deducted from the tour cost of the contract. 

(ii)  BY BOAT:-

Separate and exclusive boat, approved by the State Govt., with Life Jackets and trained marines may be provided. The boat should have rest rooms and pure drinking water facility (bottled) on board.  Facility of Lunch/Dinner/Refreshments should be provided on board of the boat.

7.     OTHER REQUIREMENTS:

a)    Hotels / Restaurants are to be instructed to serve vegetarian and Non-vegetarian foods on separate buffet tables with clear sign boards as “Vegetarian” and “Non-Vegetarian”.

b)    The Tour Operator shall be responsible for the quality of foods served and the hygienic conditions under which it has been cooked and served.

c)    The proposal shall include all entry fees, cost of guide in monuments (if any) and other charges in the visiting places.

d)    A responsible and experienced official of the tour operator, who is empowered to take decisions in contingency, shall accompany the group from ISTM.  He shall be with the group and help the Course Director in so far as logistics are concerned.

e)    In order to accomplish the achievement of objectives as indicated at para (3.1) above, if some adjustments are to be made in transport and change of routes are necessitated it shall be done; such flexibilities shall be allowed without increase in tour costs.

f)     Costing should be for end to end service.

g)    Early check-in & late Check-out at Hotels to be taken care in the scope (depending on the travel schedule).

h)   Travel insurance comes under the scope of the work of services provider.

i)     Mineral water (minimum 2 litres per day of reputed brands) to be provided during transfers and sightseeing (on the Bus/Boat).

j)      Upgrades for rooms and business class should be included.

k)    No alcoholic beverages may be served. Menu of food and beverages may be suggested with quotation; however, Course Director reserves a right to change the menu at any point. 

l)     Safety and security of all participants, particularly the lady participants, shall be the responsibility of the tour operators during the entire study tour.

m)   If any participant(s) fall sick during the Study Tour, it will be the sole responsibility of the Tour Operator to provide the best available treatment – the cost of which will be reimbursed under relevant rule provisions of Government of India.  

8.      ADVANCE AMOUNT:

Not more than 30% of the total costs can be granted as an advance, i.e., before the commencement of the tour, if the Tour Operator belongs to the private sector.  The amount due for the Course Director shall be paid at the end of the course on submission of all bills by the tour operator.        

9.      BIDDER ELIGIBILITY CRITERIA

 9.1    State/UT Tourism Development Corporations, which are State Government Undertaking, Central Government Tourism Agencies and those Private Tour Operators, who are possessing valid accreditation issued by the Ministry of Tourism, Government of India for operating Tours (not transporters) for groups, with a minimum one year of experience and who have some experience in organizing tours for the Government sector will also be considered for implementing study tours by ISTM.

9.2     ISTM reserves the right to cancel any bid from any tour operator(s) on the ground of previous bad experience which shall be defined solely by the ISTM and the decision of the Director, ISTM shall be final and binding in this regard.

10.     PENALTY CLAUSE

      If any of the terms and conditions contained in this document are not complied with, a penalty of maximum of 25% of the cost or debarment from future tendering or both can be imposed upon the tour operator.  To substantiate the penalty claim, the feedback of the participants shall be relied upon with the observations of the Course Director.  The decision of the Director, ISTM shall be final and binding in this regard.  Any legal dispute shall be settled in the Courts of Delhi. 

11.       Sealed tenders invited from eligible travel agencies for conducting package Study Tour for a group of Forty (40) Officers + One (1) Course Director. The number may vary upwards or downwards. The proposal shall include cost of accommodation on twin sharing basis, food (vegetarian & non-vegetarian), snacks/tea coffee, bottled drinking water etc. at all places during the visit, as well as cost of local transport (both surface and inland water).  The responsibility of the Tour Operator shall begin from receiving the participants at Bengaluru Airport on 18/03/2016 (Evening) and will end on 22/03/2016 (Late evening).

12.       You are requested to send your proposal with itinerary as well as the cost per person as a package tour, in a sealed cover to the undersigned by 3.00 P.M on  10.03.2016. Proposals will be opened in the presence of representatives of bidders at 3.30 PM on the same day.  Only the successful bidder will be informed.

Yours faithfully

sd/-

(Vadali Rambaui)

 

                                                                          Deputy Director & Course Director