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Azadi Ka Amrit Mahotsav INDIA G20
Fri, Jun 14, 2024
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Website Policies

Website Policies

Copyright Policy:

Material featured on this site may be reproduced free of charge in any format or media without requiring specific permission. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material does not extend to any material on this site, which is explicitly identified as being the copyright of a third party. Authorization to reproduce such material must be obtained from the copyright holders concerned.

Hyper Linking Policy:

We do not object to you linking directly to the information that is hosted on our site and no prior permission is required for the same. However, we would like you to inform us about any links provided to our site so that you can be informed of any changes or updations therein. Also, we do not permit our pages to be loaded into frames on your site. Our institute's pages must load into a newly opened browser window of the user.

Privacy Policy:

As a general rule, this web site does not collect personal information about you when you visit the site. You can generally visit this site, without revealing personal information, unless you choose to provide such information.

We do collect some technical information when you visit to make your visit seamless. The section below explains how we handle and collect technical information when you visit our website.

Information collected and stored automatically

When you browse, read pages, or download information on this website, we automatically gather and store certain technical information about your visit. This information never identifies who you are. The information we collect and store about your visit is listed below:

·     The Internet domain of your service provider (e.g. and IP address (an IP address is a number that is automatically assigned to your computer whenever you’re surfing the web) from which you access our website.

·     The type of browser (such as Firefox, Google Chrome, Netscape, or Internet Explorer) and operating system (Windows, Unix) used to access our site

·     The date and time you accessed our site

·     The pages/URLs you have visited and

·     If you reached this website from another website, the address of that referring website

This information is only used to help us make the site more useful for you. With this data, we learn about the number of visitors to our site and the types of technology our visitors use. We never track or record information about individuals and their visits.


When you visit some websites, they may download small pieces of software on your computer/browsing device known as cookies. Some cookies collect personal information to recognize your computer in the future. We only use non-persistent cookies or “per- session cookies”.

Per-session cookies serve technical purposes, like providing seamless navigation through this website. These cookies do not collect personal information on users and they are deleted as soon as you leave our website.

The cookies do not permanently record data and they are not stored on your computer’s hard drive. The cookies are stored in memory and are only available during an active browser session. Again, once you close your browser, the cookie disappears.


If you send us personal information

We do not collect personal information for any purpose other than to respond to you (for example, to respond to your questions or provide subscriptions you have chosen). If you choose to provide us with personal information like filling out a Contact Us form, with an e-mail address and pin code, and submitting it to us through the website—we use that information to respond to your message, and to help get you the information you’ve requested. We only share the information you give us with another government agency if your question relates to that agency, or as otherwise required by law.

Our website never collects information or creates individual profiles for commercial marketing. While you MUST provide an e-mail address for a localized response to any incoming questions or comments to us, we recommend that you do NOT include any other personal information. 

Content Contribution, Moderation & Approval Policy:

Content needs to be contributed by the authorized Content Manager from Groups/Divisions of Institute of Secretariat Training and Management in a consistent fashion to maintain uniformity and to bring in standardization along with associated metadata and keywords. In order that all contents posted on the website are authentic, up-to-date and latest, officers/division contributing the contents must check them thoroughly for authenticity and accuracy before posting. The contents must invariably display a time stamp indicating the date on which the information was posted and last reviewed and/or modified. The general content links of the website are given below. Before sending new/revised contents to the Web Information Manager (WIM) for posting in the website, all officers/ divisions should adopt the procedure as indicated in the table below relating to content contribution, moderation and approval.

The content of the website goes through the entire life cycle process of

1. Creation

2. Modification

3. Approval

4. Moderation

5. Publishing

6. Expiry 

Different content elements on the basis of their importance and utility have been categorized as: -

1. Routine

2. Priority and

3. Express.

Express contents may be posted immediately on to the website. The priority content will get priority over routine contents. For the purpose of website management, officers of the Sections have been categorized into four levels as follows:

Level 1 – Assistant Director (System Administration)

Level 2 – Deputy Director (System Administration)

Level 3 – Joint Director (System Administration)

Level 4 - Director

In case a particular level of Officer is not available in the hierarchy, the other upper level officer should discharge the duties in addition to his role in the scheme of management. New links on the website can be created only with the approval of the Joint Director (System Administration).

The System Administration unit is the owner of the content on the website. The primary responsibility for the correctness, accuracy and relevance of the content is that of the Section concerned, the officers of the concerned unit shall act as the approver and moderator of the content in case the content is directly uploaded on to the website by the unit itself using web interface provided for that purpose. However, every content must have the approval of the Joint Director (System Administration) before considering for approval and moderation for putting on the website.

In case of those links/contents which are uploaded by the NIC, the Moderators shall be the officers of the System Administration unit and Approvers shall be the officers of the originating Section.


Sl. No.

Content Element

Type of Content








About / Vision / Mission / Resources


Level 2

Level 3

Level 1




Y Y  

Level 2

Level 3

Level 1




Level 2

Level 3

Level 1




Level 2

Level 3

Level 1


Documents / Publications / Reports


Level 2

Level 3

Level 1


Directories/ Contact Details




Level 2

Level 3

Level 1




Level 2

Level 3

Level 1




Level 2

Level 3

Level 1


Photo Gallery


Level 2

Level 3

Level 1


Group Wise Contents


Level 2

Level 3

Level 1


 Content Review Policy:

Each and every bit of content published on the ISTM website should be verified and checked thoroughly to ensure that authentic and accurate information is provided to the users of the website. It is, therefore, required to keep the content on the website current and up-to-date and hence there is a need for Content Review Policy. 

Content Archival Policy:

Validity of some of the components may not be known at the time of creation. Such content is treated as perpetual and the validity date shall be ten years from the date of creation. Other content like course circular, tenders etc. have 6 months of expiry. 

Security Policy:

ISTM has a responsibility to protect from disclosure to unauthorized parties the personally identifiable information (name, address, date of birth, social security number, etc.) of its website users. Therefore, ISTM has adopted and implemented a website security policy to protect account information of its website users. 

Website Monitoring Policy:

ISTM website is being monitored periodically to address and fix the quality and compatibility issues around the following parameters:

§  Functionality: All modules of the website are tested for their Functionality for their smooth working.

§  Performance: All important pages of the website are tested for the download time.

§  Broken Links: The website is thoroughly reviewed to rule out the presence of any broken links or errors. 

Contingency Management:

The presence of the website on the Internet and very importantly the site is fully functional all the times. It is expected of the Government websites to deliver information and services on a 24X7 basis. Hence, all efforts should be made to minimize the downtime of the website as far as possible. 

Document Policy:

Documents available in the website are searchable and screen readable.


This Website is designed & developed by National Informatics Center and maintained by ISTM.The contents of this website are for information purposes only, enabling public to have a quick and an easy access to information.  We are taking every effort to provide accurate and updated information. However, it is likely that the details such as telephone numbers, name of the officer holding a post, etc may change prior to their updating in the web site. Hence, we do not assume any legal liability on the completeness, accuracy or usefulness of the contents provided in this web site. 

The links are provided to other external sites in some documents. We are not responsible for the accuracy of the contents in those sites. The hyperlinks given to external sites do not constitute an endorsement of information, products or services offered by these sites. 

Despite our best efforts, we do not guarantee that the documents in this site are free from infection by computer viruses etc. 

We welcome your suggestions to improve our site and request that any error found may kindly be brought to our notice. 

Thanks for visiting our site.

Website Administration Team